Freight expenses are one of our biggest challenges for our small business. Wine kits are heavy, bulky and expensive to ship. Unlike businesses in the southern part of the province, our location requires longer time on the truck from the Lower Mainland, which of course, costs more. Historically, we have always been charged more for freight but we also don't get some of the quantity discounts available to larger customer bases like they do in Vancouver, Kamloops or even Prince George.
If this isn't stressful enough, one of our major suppliers just announced a substantial price increase to both products (of 6%+), and their shipping program (almost doubled!) I've also heard through the grapevine that another major supplier has significant changes coming to their ordering program as well.
Unfortunately our wine kit suppliers are also our major suppliers for winemaking supplies and equipment. As supply chain shortages are still an issue, we need to follow a new policy for all product orders.
Harvest Wine will order only once a month from each of our major suppliers.... if needed.
What does this mean?
As customer satisfaction is our main priority, we will always look for the best quality and prices. Thank you for your patience during these strange times and for supporting our local, small business.