Are we an appointment-based business?
Yes and No..... kind of????
We will always make time for our customers, but in order for us to run smoothly, we do ask for you to call us at 250-787-2739 and make an appointment for making or bottling your product.
No. We have a store front that allows you to come in and browse our wine/beer/cider kits, our giftware items, our brew-at-home equipment and ingredients. You are welcome to drop in during shop hours to pick up what you need and ask questions. Grab that gift for your friend's birthday party. If you are driving by and remember that you are low on your favorite wine/beer/cider and need to start a new kit, by all means...... Please stop by! Kits take only a few minutes to start so if you have a little time, we will do our best to fit you in.
Yes. We make appointments for making your wine/beer/cider and for bottling your product. This allows us to properly schedule our staff and organize our work load. Our days are filled with "production". "Production" is carefully monitoring your batch's fermentation, adding it's ingredients at the correct time, degassing, stirring, clearing, filtering, and sometimes kegging and carbonating your product so that it is ready for you to bottle. Let's not even talk about the time needed to keep everything clean and sanitized!
One of the main reasons for our recent move was to be able to have two or three appointments happening at the same time. We split our bottling (wine and carbonation areas are separate) and production areas apart, allowing people to work in different areas without running over each other. Now that we can have multiple customers in our store at the same time, it's imperative that we do our best to use the space and time to the best of our ability. Since we've moved, there have been a few hiccups, but we hope we are improving our customer service.
We also have tried a couple of different appointment scheduling/confirmation programs. And, you can now book your appointment on our Facebook page! (Although, Facebook has been weird in confirming appointments for Dec 31st???? Hopefully that will be fixed soon!)
Appointment confirmations through another program have been periodically done over the past couple of months. We are still trying to figure out how that program works with Facebook and Google Calendars. We can't promise you'll always get a phone call or text trying to confirm your appointment right now, but we hope to figure out how to make it all run smoothly soon.
Location and Shop Hours
9117-96a St., Fort St. John, BC
(between Booster Juice and Quiznos, over by Wal-Mart)
Sunday - Closed
Monday - 10am to 3pm
Tuesday - 10am to 5pm
Wednesday - 10am to 5pm
Thursday - 10am to 5pm
Friday - 10am to 5pm
Saturday - 10am to 5pm (until Christmas)
Holidays - Closed
About This Page...
A bit about our new shop and what we are up to. I get asked about a lot of different things at the shop. Here's some info someone might find interesting. Or, some of it might just be ramblings from my overactive mind!